Privacy Policy

Effective date: July 27, 2026

1. Scope and operator

This policy applies to the OC Electrical Quotes website and quote-request service. The service is currently intended for Orange County, California homeowners, renters, and property managers.

2. Information OC Electrical Quotes collects

OC Electrical Quotes collects information that you provide directly through the request form, including:

• Name, phone number, and optional email address.
• City, property type, and owner, renter, or property-manager status.
• Requested service, timeline, budget range, permit-help preference, and preferred contact time.
• Safety-concern selection, optional photo-checklist selections (the current form does not upload photo files), and job notes.
• For panel-upgrade requests: current and requested panel capacity, panel brand and location, utility service feed, reason for the upgrade, and planned electrical loads.
• Limited first-party campaign codes included in the page address, such as source, medium, campaign, creative name, and landing-page path. Free-form search-term parameters are not stored.
• Your consent to contractor sharing and acceptance of service disclosures and terms.

OC Electrical Quotes may also process limited technical information, such as network address and request timing, to operate rate limits, investigate abuse, and protect the service. Limited campaign codes are stored with a submitted request so staff can compare lead quality by source; those codes are character-limited and free-form search-term parameters are discarded. The current pilot does not use advertising cookies, analytics trackers, advertising pixels, or purchased contact lists.

The optional SCE preliminary program-fit checker runs in your browser. Its answers are not included in or stored with the quote request.

Do not submit payment-card data, bank information, Social Security numbers, passwords, medical information, or unrelated sensitive information.

3. How OC Electrical Quotes uses information

• Receive, review, score, and organize quote requests.
• Identify missing details and contact you about your request.
• Send limited internal alerts to authorized administrators.
• Review request completeness and consent, then apply objective service-category and location rules to determine which participating contractors may access the request.
• Track contractor response and request outcomes.
• Measure the quality of first-party campaign sources and control advertising budgets without building cross-site profiles.
• Maintain security, prevent spam, troubleshoot, and improve the service.
• Comply with law and protect users, contractors, and the service.

4. Categories of recipients

OC Electrical Quotes may disclose information to these categories of recipients:

• Participating contractors: only after homeowner consent, staff review of completeness and consent, and application of objective service-category and location rules. Every contractor satisfying those rules may access the request and independently decide whether to respond. Contractor access is limited to information reasonably needed to respond to the request.
• Service providers: hosting, security, communications, or storage providers used to operate the service. The private Telegram alert intentionally omits homeowner contact details.
• Legal and safety recipients: government authorities, emergency services, advisors, or others when reasonably necessary to comply with law, address fraud or security, or protect safety and rights.
• Business-transition recipients: a successor or advisor involved in a potential sale, financing, reorganization, or transfer, subject to appropriate confidentiality and legal obligations.

OC Electrical Quotes does not currently sell personal information or share it for cross-context behavioral advertising.

Contractor relationship disclosure: Eric Rubalcava has an ownership, management, and employment relationship with Next Level Lighting and Electric. That relationship does not give Next Level priority, a ranking, a recommendation, or guaranteed access to requests. The same recorded participation, service-category, capacity, and location rules apply to every participating contractor. Each contractor independently decides whether to respond, and each homeowner independently decides whom to contact or hire.

5. Contractor availability and choice

The quote form asks for consent before a request may be made available to participating contractors that satisfy the recorded service-category and location rules. Contractors independently decide whether to respond, and the homeowner independently decides whom to contact or hire. OC Electrical Quotes does not select, recommend, rank, approve, endorse, supervise, or guarantee a contractor. Submitting a request does not guarantee that a contractor will access, respond to, quote, or complete the job. You may contact OC Electrical Quotes before availability is prepared to withdraw a pending request, although information already disclosed with your consent may not be retrievable.

6. Retention

The current configured schedule makes identified test leads eligible for deletion after 7 days, closed leads eligible after 90 days, and interaction records eligible after 180 days. Open stale leads are placed in a human review queue rather than deleted automatically. OC Electrical Quotes may retain limited information longer when reasonably required for security, fraud prevention, disputes, legal obligations, or an active request, and may delete information earlier when it is no longer needed and deletion is permitted.

7. Security

OC Electrical Quotes uses administrative, technical, and physical safeguards appropriate to the pilot, including restricted staff access, protected administrative APIs, short-lived secure staff sessions, same-origin and request-verification controls, local secret storage, rate limiting, signed audit records, encrypted backup tools, manual availability preparation, and no automatic contractor delivery. No system is completely secure, and OC Electrical Quotes cannot guarantee absolute security.

8. Access, correction, and deletion requests

You may request access to, correction of, or deletion of information associated with your quote request. OC Electrical Quotes may need to verify your identity and retain limited information when required for security, disputes, or law. Use the contact information below and include enough detail to identify the request without sending additional sensitive information.

9. Browser privacy signals and third-party tracking

The current service does not track users over time across unrelated third-party websites for advertising. OC Electrical Quotes may read first-party campaign labels from the page address when a request is submitted, but those labels do not identify activity on unrelated websites. Because cross-site tracking is not used, the service does not currently change its behavior in response to browser “Do Not Track” signals. Other parties are not permitted to collect cross-site activity through the current pilot. This section and the consent flow must be reviewed before analytics, advertising pixels, remarketing, or similar technology is added.

10. Children

The service is intended for adults requesting property-related electrical work and is not directed to children under 13. Do not submit information about a child.

11. Accessibility

If you have difficulty using the service, contact OC Electrical Quotes. Staff will provide reasonable help to complete a request through another available method.

12. Changes to this policy

OC Electrical Quotes may update this policy when the service or legal requirements change. Material changes will be posted on this page with a revised effective date. When appropriate, OC Electrical Quotes may provide an additional notice before the change takes effect.

13. Contact OC Electrical Quotes